Tkg999 Privacy Policy — Your Data, Our Responsibility

Tkg999 (https://tkg999.net) is an online gaming and entertainment platform. We place the highest priority on our members' privacy. This Privacy Policy explains what information we collect when you use our website, mobile app, and other services, how we use it, and how we keep it secure.

Tkg999's Privacy Policy is built in compliance with international data protection standards. We believe each member's personal data belongs to them — we use it solely to provide our services.

This policy applies to all of tkg999's digital services, mobile applications, and associated services. tkg999's Privacy Policy does not apply to third-party websites or services.

When you create an account and use our services on tkg999, we may collect the following types of information:

• Identity Information: Full name, date of birth, and National ID number (for KYC verification).
• Contact Information: Mobile number and email address.
• Financial Information: Mobile Banking/Nagad/Rocket number and transaction history (stored, not shared).
• Technical Information: IP address, browser type, device ID, operating system.
• Usage Data: Game history, login times, page visits, session data.
• Cookie & Tracking Data: Preferences, language settings, session cookies.

Tkg999 uses your information only for specific, legitimate purposes. Any use beyond what is necessary or relevant is against our policy.

• For account creation and management.
• To process deposits, withdrawals, and financial transactions.
• For KYC verification and identity confirmation.
• To provide customer support and resolve issues.
• To prevent fraud, money laundering, and other illegal activities.
• To maintain platform security and drive technical improvements.
• To meet legal obligations and comply with regulatory authority requirements.
• To send you promotional offers and updates with your consent.

Tkg999 stores your information in encrypted form on secure servers. Our servers operate in accordance with international security standards.

• All personal data is retained for as long as your account remains active.
• After account closure, certain data may be retained for up to 5 years due to legal obligations.
• Financial transaction records are retained for a minimum of 5 years in accordance with AML policy.
• Non-legal data will be deleted upon user request.

Tkg999 never sells your personal information. Data may be shared in limited circumstances and only when necessary:

• Payment Provider: Sharing the necessary information with Mobile Banking, Nagad, or Rocket to complete transactions.
• Regulatory Authority: Providing data in response to lawful requests from government or regulatory authorities to fulfill legal obligations.
• Service Provider: Technology partners that support our platform operations — all are bound by strict confidentiality agreements.
• Legal Process: In cases involving a court order or a legitimate investigation.

Tkg999's website and app use cookies and similar technologies to enhance your experience and help maintain platform security.

• Essential Cookies: Login sessions and security tokens are essential — the site cannot function without them.
• Functional Cookies: To remember language preferences and theme settings.
• Analytics Cookies: To understand which pages are used most — fully anonymized.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.

Tkg999 employs industry-leading technology to protect your data. Our security infrastructure is regularly audited by independent third parties.

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Passwords are stored using bcrypt hashing and can never be read in plain text.
• Automated alert system activated for suspicious logins or transactions.
• Regular security audits and penetration testing.
• Access Control: Only authorized personnel can access specific data.
• Backup systems keep the risk of data loss close to zero.

As a tkg999 member, you have the following rights over your personal data:

• Right to Access Your Data You can request a copy of the data we hold about you at any time.
• Right to Rectification You may request corrections to any inaccurate or outdated information.
• Right to Erasure You may request deletion of any data that falls outside our legal retention obligations.
• Right to Restrict Processing You may request that we stop using your data for specific purposes.
• Data Portability You may request an export of your data in a machine-readable format.
• Right to Object to Processing You may object to your data being used for marketing or any other purpose.

To exercise these rights, please contact our support team. We typically process requests within 30 days.

Tkg999 is strictly for users aged 18 and above. We do not knowingly collect or process data from anyone under the age of 18.

• Age is verified at the time of registration.
• If any minor's data is collected inadvertently, we delete it immediately.
• If parents have any concerns, they are welcome to contact us.

Tkg999 may update this Privacy Policy when needed. For significant changes, we will notify you through the following channels:

• Email or SMS notification.
• Pop-up notifications displayed upon logging in to the platform.
• The date of the most recent update is shown at the top of this page.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly.

For any privacy-related questions, requests, or complaints, please contact our Data Protection Team:

We take every request seriously and aim to resolve it as quickly as possible.